Wednesday, June 22, 2011

Op-ed: Sick days mean healthy business

The Philadelphia Inquirer ran an op-ed today from Cathy Mangini, co-owner of Teri's diner and bar in the Italian Market, which offers sick days to its employees. Read more below and at The Inquirer's website.
I am a Philadelphia small-business owner, and I believe paid sick days are a smart investment in the health of the city's workforce and economy. So I hope Mayor Nutter signs legislation passed by City Council last week that would give all Philadelphia workers access to paid sick time.

My father and I are the proud owners of Teri's diner and bar in the Italian Market. We've worked hard to build our business, the success of which is due in no small part to a loyal, committed staff. And all 12 of our full-time employees get paid sick days.

In the restaurant world, high staff turnover is the norm. But I'm proud to report that in the three years that Teri's has been open, not one of our employees has left....

The policy is an investment that pays us back tenfold. You can't develop customer loyalty with a staff that's constantly relearning the menu and the regulars' names. Paid sick days improve our customer service and help us avoid the cost of recruiting, hiring, and training new workers...

Read the rest at http://www.philly.com/philly/opinion/124334323.html.

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